Thanks for visiting The Potter's House of Dallas, Inc Career Page. Please review our open positions and apply to the positions that match your qualifications.

VISION STATEMENT

We are a multigenerational church passionately committed to uplifting humanity by embodying Christ’s call to salvation and addressing the world’s most pressing challenges, both locally and globally.

We believe that thriving in an ever-changing world requires a holistic approach to human development that cultivates spiritual depth, emotional resilience, meaningful community, intellectual growth, and economic empowerment.

Through innovative solutions, we meet people at every stage of life, equipping them to evolve with purpose and power.

CORE VALUES

Kingdom-Mindedness-We lead with prayer, walk in grace, and remain kingdom-minded — serving with a reverence for God’s calling and a deep faith in His power to transform lives.

Integrity-With integrity at our core, we lead with humility, act with courage, and hold one another accountable — serving others with loyalty, discernment, and selfless care.

Excellence-We pursue excellence through disciplined effort, data-informed decision-making, and faithful stewardship — executing every task with intentionality and consistent diligence.

Innovation-We embrace innovation and operate with foresight — remaining flexible, open-minded, and committed to a growth mindset that drives lasting impact.

Love-We create space for authentic connection, healing, and belonging. We choose love over judgment, unity over division, and compassion over indifference. We honor the humanity in every person and lead with relational authenticity. We model Jesus’ ministry of compassion — people are the mission.

Intentionality-We live on mission — anchored in prayer, guided by purpose, and led by servant-hearted conviction — knowing that if it doesn’t serve the mission, it doesn’t move forward.

360 Communication-We engage internally with communication that is systematic, collaborative, strategic, and consistent. This ensures our decisions and actions are aligned, efficient, and well-informed at every level.

Community Lead

Dallas, TX, TX

Full Time

Mid Level

The Potter’s House is seeking a passionate and flexible Community Lead to join our team! This position plays a key role in helping guests, members, and volunteers feel connected, supported, and spiritually engaged, both in-person and online.

We are currently hiring with an open specialty, meaning the right candidate may bring strengths in one of three key areas: Volunteer Experience, eChurch Engagement, or New Member Experience. While each Community Lead brings a primary area of focus, all are cross-trained and work collaboratively across the entire Community Department. If you’re a servant-hearted leader with a passion for people and a team-first mindset, we’d love to meet you.

Key Responsibilities

Serve as a general point of contact for all Community-related needs—onsite and online
Carry primary responsibility in one of the following areas, based on your background:
Volunteer Experience: Recruit, onboard, and shepherd volunteers across ministry areas
eChurch Engagement: Host and manage online service experiences and virtual community building
New Member Experience: Welcome, follow up with, and guide new guests through their next steps
Help lead Sunday operations, Wednesday night gatherings, and special events
Support team communication, scheduling, and coordination across all areas of Community
Respond to inquiries and needs from members, guests, and volunteers in a timely and pastoral way
Collaborate with departments like Production, Marketing, and Ministries for aligned outreach
Participate in department-wide meetings and initiatives, offering insight beyond your specialty
Track key engagement data and contribute to ongoing improvement strategies

What Success Looks Like

People feel seen, welcomed, and cared for from first visit to full engagement
Your assigned area runs smoothly and reflects excellence, empathy, and order
You can confidently jump in and support other areas of the Community Team when needed
You are a go-to person for collaboration, solutions, and Sunday presence

Shared Expectations for All Community Leads

Be cross trained in Volunteer Engagement, New Member Experience, and eChurch Engagement
Be able to step into another Community Lead’s function with short notice
Help lead and support Sunday operations, Wednesday night services, and special events
Respond to member and guest needs across all Community functions
Meet weekly to align goals, updates, and growth opportunities
Carry a spirit of hospitality, excellence, and teamwork in all settings
Own key metrics and share insights during monthly team reviews
Collaborate with other departments to support wider church initiatives

Basic Qualifications

Experience in community engagement, volunteer management, digital ministry, or hospitality-based roles
Interpersonal and communication skills
Organizational and project management abilities
Proficient with CRM systems, volunteer or membership platforms, and digital communication tools
Commitment to the mission and spiritual life of The Potter’s House

Preferred Qualifications

Prior experience in church, nonprofit, or community leadership
Familiarity with volunteer coordination, digital church platforms, or new member care
Ability to work Sundays and some weekends for events as part of a flexible schedule

Benefits:

401(k)/ 401K matching
Dental/Vision insurance
Employee assistance program
Flexible spending accounts
Health/Life insurance
Paid time off
Tuition reimbursement

Schedule:

8-hour shift
Days may vary depending on the need for organization.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Such tasks shall be capable of being performed with reasonable accommodation, if necessary, that does not impair a business necessity or impose an undue business hardship and without presenting a direct threat safety to the applicant or others.

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This role requires flexibility and cross-training across digital ministry, volunteer engagement, and new member care. Can you share a time when you had to take initiative outside of your defined responsibilities to support a larger team goal, when you had to pivot quickly and still deliver with excellence?*

How would you create a sense of belonging for someone who just walked through our doors (or joined us online) for the first time and knows no one?*

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This role involves helping our community grow by engaging guests, members, and volunteers. How would you approach recruiting new volunteers, members or encouraging someone to take their next step at church?*

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